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Avoid wait times by being in the right place for your treatment

We can guide you towards the right healthcare professional for your treatment. If you require assistance with dental, eye or medicine issues, you may be able to get more specialist advice or treatment elsewhere. If this applies to you, see below for information on what to do next.

Problems with teeth or gums?

Visit your dentist

If you have toothache, jaw pain, sores, ulcers or unusual patches, lumps or swellings, your dentist is the best person to offer advice.

Local dentists

Problem with eyes or vision?

Visit your optician

Eye emergencies or issues such as red eye, runny or dry eye will be seen and treated by most opticians for free.

Local opticians

Questions about medication?

Visit your pharmacist

Your pharmacist is an expert in medicines and should be your first port of call for all medication queries.

Local pharmacists >

Get advice from your doctor online

For non-urgent and routine enquiries, click the appropriate links below to receive advice or treatment from your GP online. We aim to get back to you by the end of the next working day.

Help with common problems

Get advice online about specific conditions such as back pain, coughs, mental health & more.

Advice on general symptoms

Get advice online about general symptoms such as tiredness, weakness, pain & more.

Letters or results

Request sick notes, GP letters, medical reports or test results online. Use the link below to access the form.

Help for your child

For medical advice on children’s health problems, you can use our online form to contact your GP.

Renew or order your prescription

Our dedicated prescribing team will help with your prescription. For items you have not taken before, please book an appointment. For repeat prescriptions, visit your local pharmacy.

Order now

Talk to one of our care coordinators

Our care coordinators are on hand to direct you to the best form of help for your needs. Information may be shared with the health professional you see, but otherwise will be kept strictly confidential.

You can book a routine appointment up to six weeks in advance by calling the practice. We offer face-to-face appointments as well as telephone appointments. We recommend that you request your preferred doctor for continuity of care. If you need a non-routine appointment, then same-day telephone and face-to-face appointments are also available.

CALL: 01685 385339

Time to start thinking about your flu jab!

September to December is prime time for the flu. Here’s why you might want to start thinking about booking your jab ahead of this flu season.

Learn more

How we helped our patients last month

At Morlais, we work hard to ensure our patients receive the best healthcare. Look at the breakdown of calls, texts, and prescriptions we received and issued last month.


Calls made to surgery.


Text messages sent and received.


Items issued via prescription.

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All medical services we offer

We offer a wide range of enhanced services to ensure that all your care needs are met. See some of our most popular medical services below.


Physiotherapy appointments are available every day and may be either pre-booked or, subject to availability, on the same day.

General Practice Support Officers (GPSOs)

GP Support Officer appointments are available every day and may be either pre-booked or, subject to availability, on the same day.

INR Monitoring

INR clinics are held on Tuesday and Friday mornings at Ivor Street Surgery for those patients on warfarin.

CDAT – Drug and Alcohol Misuse Support

We host an outreach clinic for the Community Drug and Alcohol Team, supervising prescriptions for opiate replacement therapy for our patients.

Shared Care

We provide prescriptions for medicines that are usually only prescribed by a hospital consultant.  These medications often require regular monitoring of blood tests, which we also provide.


We provide a full service for anticoagulation, including commencement and initiation of Direct Oral Anticoagulants (DOACs) and Warfarin initiation and monitoring.

Register with Morlais Health

To register with us, please either print and complete the GMS1W form or come to any of our Practices and request a form at reception. It is helpful to know your NHS number, which is a 10-digit number and can be obtained from your previous GP surgery.

register now